Groupware - The Changing Environment
First and foremost, groupware supports the
efforts of teams and other paradigms which require people to work
together, even though they may not actually be together, in either
time or space. Groupware maximizes human interaction while minimizing
technology interference. The following graphic provides a view from
both the technology and human interaction perspectives.
Figure1.1
The organization of this chapter follows
this diagram. It starts with the technology issues (networks and
infrastructure) and builds to discussion of collaborative products
and taxonomy which classifies this rapidly expanding industry. We
then move to the application of these products, supported with case
studies, and finally discuss how groupware can support organizations
in the future through de-engineering and/or knowledge management.
This chapter is intended to provide readers a broad base of information
regarding groupware technologies and strategies.
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