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 The
groupware market has changed dramatically since the release of Groupware;
Technology & Applications (Prentice Hall, June 1995).
New products, mergers and acquisitions and expanding WWW functionality
have changed how all of us work on a daily basis.
David Coleman, Managing Director, Collaborative
Strategies, and recognized leader in the groupware arena is
therefore producing Groupware: Collaborative Strategies
for Corporate LANs and Intranets. Following is a brief
outline of the book's content.
Preface
Forward:
Eric Hahn, VP Enterprise Solutions Netscape
(former CEO of Collabra)
Section 1: Technology
Chapter 1: Groupware
- The Changing Environment (sample chapter on-line!)
David Coleman, Managing Director
Collaborative Strategies
Focuses on the 5 groupware players
(Lotus/IBM, Novell, HP, Oracle, and ICL Teamware). Also looks
at some new research we have done on what kinds of groupware
people buy and why, what hardware they buy as well as some
new case studies and a comparison of the functionality between
groupware and WWW. This chapter will also look at groupware
around the world and the future of groupware.
Chapter 2: Collaborative
Infrastructures- Collaborating on the Inter/IntraNET and the
WWW
David Coleman, Managing Director
Collaborative Strategies
Some recent research we have done
at Collaborative Strategies looks at how people collaborate
on the inter/intranet. Some of the results are startling and
point towards some interesting trends for the future.
Chapter 3: Web-based Workflow
and Conferencing
David Coleman, Managing Director
Collaborative Strategies
Section 2:
Chapter 4: E-mail and Messaging:
A Technology Update
Chuck Stegmann, Vice President
Dataquest
Since our first edition, e-mail has
changed a great deal. With the Internet popularity, standards
like SMTP and NNTP are popping up. See how these and other
standards will effect this enabling technology for groupware.
Chapter 5: Cross platform
calendaring and scheduling
Chris Knudsen, VP Marketing
Crosswise Technology
In January, Lotus integrated Organizer
into Version 4.0 of Notes, and declared that they would have
25% of the calendaring and scheduling market by the end of
the year. Find out how these technologies are evolving, integrating
with groupware and how these technologies are evolving to
meet the needs of global and distributed organizations.
Chapter 6: Applying Automation
to Group Processes
Ronni Marshak, V.P/Editor-In-Chief
WCR
Patricia Seybold Group
There has been tremendous consolidation
in the workflow arena over the last year. Find out who is
on top and who isn't, and where groupware will be going in
the next few years.
- Chapter 7:
- This section is a compilation from
a number of the top practitioners in this field. David Coleman
will provide an overview of EMS technology, McCall-Szerdy
& Associates will look at facilitation techniques for
electronic meetings. Bill Flexner looks at a less expensive
technology to facilitate electronic meetings- keypads and
claims they can do everything a computer can do. Jay Nunamaker,
Chairman at Ventana, will talk about some EMS case studies
as well at their new web-oriented meeting software. Lenny
Lind will look at facilitating with a Macintosh, and participatory
facilitation. Jana Markowitz looks at three case studies
in EMS to round out this section.
- Chapter 7a:Electronic
Meeting Facilitation Techniques, Technologies and Case Studies
David Coleman, Collaborative Strategies
- Chapter 7b:Good
Things Come in Small Packages: Facilitated Meetiangs Using
Keypad Technology
Kimbal Wheatley, Option Technologies, Inc.
- Chapter 7c:Distributed
Meeting Facilitation Using EMS Tools
Julia Szerdy and Michael McCall, McCall, Szerdy & Associates,
Inc.
- Chapter 7d:Web
based meeting software
Jay Nunamaker, Ventana
- Chapter 7e:Using
Meetingware & Facililtators: Guidelines& Case Studies
Jana Markowitz, Collective Mind
Chapter 8: Meetings, Presentations
& Collaboration
Dion Blundel, Vice President
LiveWorks, Inc.
Collaboration occurs in a distributed
environment, but also in face-to-face meetings. What are the
presentation tools and technologies that are available today
to improve these meetings as well as support remote and distributed
groups in this collaboration? This chapter looks at new technologies
like the Xerox LiveBoard to support these collaborative meetings
through presentation technologies.
Chapter 9: Desktop Videoconferencing
Christine Perey, Principal
Perey Communications & Consulting
Christine looks at both the technologies
and standards in this explosive new technology. With the advent
of the T120 standard, we should be able to share applications
across different videoconferencing systems. Christine will
examine some of the enabling technologies (like ISDN) as well
as the lowering cost and increasing functionality of these
collaborative technologies.
Section 3: Vendors
Chapter 10:Deploying Second
Generation Intranets with Lotus Notes Technologies
Jeff Papows, VP Marketing
Lotus Development Corp
Since Lotus's chapter last year, they
have been acquired by IBM. Now everything has changed. Learn
about the IBM/Lotus's strategy for collaboration, how this
integrates into their enterprise strategy and how Lotus and
IBM are integrating these two product sets. Also find out
what features and functions will be in Notes 5.0 as well as
their Internet strategy.
Chapter 11:Why is Novell
in the Groupware Market?
Paul Smart, VP of Research & Development
Novell/WordPerfect Corp.
Novell's new product GroupWise XTD
promised to bring new functionality to the low cost groupware,
as well as internet integration and more workflow functionality.
Chapter 12:TeamWARE: Managing
the Transition to Internet Based Groupware Messaging
Mika Enberg, Director of Marketing
TeamWARE Group; Fijitsu OSSI
ICL Teamware although not popular
in the U.S. claims to have 10% of the groupware market worldwide.
With new funding and a commitment by ICL Teamworks is out
to capture U.S. market share, find out what their product
is and why it is so popular outside the U.S. what their future
product strategy is.
Chapter 13:HP's Communication
& Collaboration Strategy: Internal Collaboration Services
Raul Muijca, Product Marketing Manager
Hewlett Packard
Hewlett Packard has been quietly working
and creating a groupware infrastructure. Based on their open
e-mail backbone, HP has added a wide variety of functions
and features to make a comprehensive groupware offering. Find
out what this is, how it will work and who is using it.
Chapter 14:Oracle
John Bartlett
Oracle
Oracle is one of the largest software
vendors in the world, yet they have had 3 false starts jumping
into the groupware market. Now they have a comprehensive collaboration
strategy, based on the Oracle database and a variety of new
and integrated technologies. Find out Oracle's plans for world
domination as well as future product directions.
Section 4: Implementation
Chapter 15:Designing Groupware
Geoff Bock and David Marca
Patricia Seybold Group
This chapter summarizes the design
principles from their best selling groupware book. It is a
great resource for those of you designing groupware products,
as well as for those who are implementing groupware with your
organization.
Chapter 16:Groupware At
The Big 6 Consulting Firms: How Successful Was It?
Andrew Clark
Charles Downing
Operations and Strategic Management Department, Boston College
David Coleman, Managing Director
Collaborative Strategies
Several members of Big 6 firms wrote for
Groupware:
Technology & Applications.. In Groupware: Collaborative
Strategies for Corporate LANs and Intranets, we had a graduate
student and his professor interview 3-4 firms about how they use
groupware, how they made their groupware decisions, and where
they are going with groupware in the future.
Chapter 17:The Human Side
of Groupware: The Missing Link
Art Giser
NLP Associates
Gerald O'Dwyer
Harvard Brown
So you have groupware in your organization...and
it's not working. Gerald and Art are communications specialists
who look at how people communicate in organizations. Their
thesis is that groupware just helps people miscommunicate
more efficiently. Fortunately, they offer some solutions to
this interpersonal and organizational problem.
Chapter 18:New Ways To
Work: Groupware for the Construction Industry
Frank Lancione, Director, BPR
PRC
The construction industry is one of
the most technically backward industries today. Yet there
is a tremendous need to collaborate and share all types of
information between the architect, the builder and the owner.
This chapter looks at how PRC, a systems integrator, forced
their suppliers to use a groupware system to collaborate and
save everyone time and money.
Chapter 19:Groupware in
Hardware and Software Development Environments
Charles Grantham, Industry Laison
- USF
Grantham& Nichols
David Coleman, Managing Director
Collaborative Strategies
Judy Carr
Fielding Institute
Research shows that most development
organizations have a great need for groupware, yet less then
10% of them use it. Why? Find out how organizations that do
use groupware experience a 25-40% productivity gain and also
learn successful strategies for getting developers to use
groupware.
Chapter 20:Groupware, Knowledge
Creation & Competitive Advantage
Gordon Stone, Founding Partner
GroupWorX L.L.C.
Ellen Hongo, Founding Partner
GroupWorx L.L.C.
Once you have groupware working then
what? This chapter deals with the follow on problem of knowledge
management, but looks at it from the view of creating competitive
advantage. This forward looking chapter is a good summarization
of a lot of work that is being done in this burgeoning field.
Section 5: References and Resources
- Groupware Reading List
- Management and Organizational Change
Reading List
- List of Web Sites and URLs
- List of Vendors and Products
- List of Groupware Events, Newsletters,
Conferences and Resources
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